Effective 9 November 2026
What this notice covers
This notice explains how the DuodStudio service at duodstudio.com handles information used to operate the free social casino. Use the privacy topic in the Help Centre with any data question. DuodStudio is the product label used here; no corporate, licence or registration identity is implied.
Information you provide
An account uses your screen name, email, date of birth, declared country and acceptance of the eligibility and Terms conditions. Passwords are stored as one-way protected hashes, not readable passwords. Guest play uses an anonymous session identity. Support stores the reply email, topic and message you submit with a request reference. Please do not include passwords, recovery links, payment information or unnecessary sensitive details.
Information created by use
The service records fictional-credit balance changes, game rounds, request identifiers, earned progress, chosen favourites, journal preferences, cookie choices and Player Care controls. Essential sessions and recovery records have expiry times. Operational web infrastructure can process IP addresses, request paths, times and technical errors to deliver the service and address abuse. A password-recovery token is placed in a link fragment and only its digest is retained for validation.
Why information is used
We use this information to provide accounts and requested game features, confirm stated eligibility, restore saved state, prevent duplicate charges of fictional credits, enforce breaks and limits, respond to support and privacy requests, secure access and investigate technical problems. Optional settings are used for the preferences you choose. Optional analytics is used only if a real measurement integration is enabled and you agree; it is not a condition of play.
Infrastructure and communications
Cloudflare delivers and protects requests to the site. The Help Centre saves your submitted request and reference for review. Your reply address is used only to handle that request. We do not sell player information or send marketing as part of this service. Google Analytics is not enabled for this product.
Retention and controls
Account information and saved play state remain while the account is used and as needed to deal with support, security or active Player Care restrictions. The visible credit-activity list is bounded. Recovery links expire after 30 minutes and become invalid after use; a new request invalidates the previous link. You may request account closure or review of stored information through the Help Centre. We assess what can be erased while protecting active restrictions and legitimate security records.
Your requests and choices
You can ask for access to your information, correction of an error, account closure, deletion or a review of the way information is used. We may need a proportionate check that you control the account before acting. Change optional cookie choices at any time in Cookie Preferences. You may also raise a data-protection concern with the UK Information Commissioner’s Office. Do not submit an access request using someone else’s account or credentials.
Adults only and updates
The service is for adults 18+ and does not invite children to create accounts. Contact support if you believe an underage account exists. This notice will be updated when actual service processing changes, with an effective date on this page.